Our POS Solution
Created to manage the complexities of retail so you can focus on your most important asset – your customers.
POS Solution Benefits
Whether you have one store or thousands, pop-up shops, in-home consultants, or customer care employees working at home, our POS Solution scales with your ever changing business needs.
E3 Retail offers a full POS system to help run your retail business.
Back Office and Reporting
Comprehensive back office business controls, payment management, data maintenance, reporting and analytics provide the capabilities for your to effectively and efficiently manage and run your business while reducing labor costs.
Configuration Management
Setup and ongoing configuration is a breeze using the configuration module for store, tender, receipt and merchandise hierarchy.
Item Data and Pricing
Manage all your item master data, including cost and price information in one place.
Tax Management
Ensure the correct tax is charged on all items by managing the tax rates for all taxable items.
Team Management
Simplify timekeeping and user permissions for you and your employees.
Inventory Management
Knowing the status of inventory for your entire enterprise at any given time, makes it easy to supply your customers with the exact product they are looking for at the exact time.
Customer Management
Create lasting relationships with your customers by setting receipt preferences and viewing the customers’ accounts albeit individuals, businesses, or house accounts.
Tender Management
Reduce cost and risk with our comprehensive cash and tender functions by tracking variances and running detailed reports to ensure tills are balanced and bank deposits are accurate.
Enterprise Reporting
Manage your business efficiently, and make informed decisions, with easy access to detailed sales data, item information, and operational reports in just moments.
Integrated Returns
A hassle-free customer experience allowing customers to purchase in any channel and return in-store or start a return online through an automated process.
Receipt and Purchase History
Locate customers’ purchases to assist them in processing an exchange or obtain a refund.
Equip your employees with information gathered from a gift receipt to facilitate a conversation with the customer.
Scan a receipt barcode or QR code to efficiently recall the transaction and process a refund.
Save time by returning items from multiple receipts or orders in the same transaction.
Security and Fraud Prevention
Real-time monitoring and alerting to stop fraudulent returns.
Require a manager’s override for returns without a receipt.
Processes restocking fees depending on the type, box contents and condition of the items allowing deduction from the refund value.
Enforce Return Policy through data setup and user permissions.
Returns Processing and Data Collection
Purchases can be processed for a return remotely started by the customer or in-store.
Your customer service associates will have accurate knowledge of the contents of the returned box to process a full refund.
Accurately predict trends and issues by capturing the reason for the return through selecting return reason codes and notes on all return transactions.
Set up different policies for handling of returned and/or defective items based upon your vendors’ requirements.
Refund Value and Credit Options
Refund original net price, including discounts, and associated taxes.
Refund values for bundled promotions and/or free gift cards can be displayed on the original purchase receipt and, therefore, maintained during a return.
Employees are empowered with bundled promotional information to explain the refund value to customers.
Refund can be applied back to the original form of payment or other tender types, such as a store gift card or credit.
This Solution Works Great With Our Guided Selling Applications
Why Choose E3 Retail?
Years of Experience
On-Time Releases
Customer Support
Composable Architecture
Our solutions adapt to your everchanging business needs, allowing you to configure applications in combination to create different business processes which unfold dynamically driven by the customer. New and existing applications can be combined to enable getting to market quicker.
Fully Customizable
Our solutions are architected so we can tailor your applications to serve your unique needs. All client priorities are handled independently which means your requests will not sit in a product backlog with other clients’ demands.
Dedicated Expert Team
We provide a team of associates you know by name. Partners who understand your business. Channel ideas and questions simply by calling, texting, or live chatting with an expert dedicated to you starting day one.
Speed-To-Market
The combination of our dedicated experts who partner with you, and our composable architecture, allows us to reduce time it takes to bring solutions to the market and lower your costs.
Transact Anywhere, On Any Device
Request A Demo
Maximize your competitive ADVANTAGe with our omnichannel solutions.
Our Office
Raleigh, NC – Headquarters
110 Horizon Drive, Suite 240
Raleigh, NC 27615
☎+1 919.841.4990
Email: info@e3retail.com
